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STUDENT REFUND REQUESTS

There are no returns or exchanges except as outlined below.  

 

A refund of course tuition will only be given if a student cancellation request is received 30 days prior to the first class of the course.  

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Students who do not show up for class or who decide not to attend the specific course they registered for will not receive a tuition refund.

 

After a student order for the HR course workbook has been printed and delivered to the student, it is not eligible for return or refund.

 

HRCP Materials:  All HRCP returns / exchanges must be done directly with HRCP.  Student should contact HRCP directly:  terriz@hrcp.com or 801-343-3699 or go to www.hrcp.com to look up "contact us" information. Student will be responsible for paying for shipping costs for returning the modules.  All shipping costs are non-refundable. Student should consider using a trackable shipping service or purchasing shipping insurance as HRCP does not guarantee that they will receive your returned modules if not done.

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STUDENT NON-SUFFICIENT FUNDS

If paying for course or certification preparation materials by check, you must ensure that sufficient available funds are in your bank or financial provider to cover your payment.  If your check or payment is returned because of insufficient funds, you will need to pay for any banking fees/changes our organization has incurred as well as a $50 returned check charge.  We will not attempt to re-deposit the returned check, so a new payment will need to be provided.

 

CANCELLATION / POSTPONEMENT POLICY 

If cancellation or postponement of a scheduled course (or course in progress) is due to circumstances beyond Hume 'n Resources control

examples:  classroom / technology issues, natural disasters, pandemics, medical emergencies, accidents, death, disability, and all other items beyond our control, etc.),

Registered Students will be notified as soon as possible and will automatically be transferred to the next scheduled Hume 'n Resources course and no transfer fees will be assessed.  Hume 'n Resources reserves the right to also provide a different option to students for a course that is postponed when already in progress.

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If a course is totally canceled and no other courses will be taught in a 6-month period of time, a refund of the cost of the course tuition minus sunk costs will be sent within 30 days of course cancellation. All sunk costs incurred to date of course cancellation will be deducted from tuition. 

      Examples of "some" sunk costs:  HR Course workbooks, Web, credit / PayPal / bank / service & transactions fees and shipping and handling expenses, technology costs, expenses incurred for students, classes already taught.  This is not an all inclusive list but are examples of sunk costs and these plus any other sunk costs that apply are NOT eligible for refund.

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SHIPPING AND HANDLING

Shipping and handling charges for course workbooks and certification preparation printed books are paid directly to the vendor when Hume 'n Resources is handling a bundled service for a HR course -- the HR Cert Prep books will be shipped by the HRCP vendor using the following carriers: USPS  and UPS ground. Shipping and Handling provided will NOT be refunded as it has been paid for services rendered.

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COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

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By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at hnrcourse@gmail.com

We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any specific concerns about website security, please contact our Website Customer Service team at:  

Contacting Wix Customer Care for Support | Help Center | Wix.com

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